Privacy Policy

Introduction

Welcome to https://wind-damage-auto-body.dentrepair-talk.com (referred to as “we,” “us,” or “the Company”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is respected at all times. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with international and local privacy laws, including but not limited to PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and more.

Scope

This policy covers all aspects of our website, applications, services, and products offered through https://wind-damage-auto-body.dentrepair-talk.com. However, please note that it does not extend to third-party platforms or services linked to our site, which have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines our practices when users engage in the following activities:

Utilizing our applications and services as authorized users.
Visiting any of our websites that reference this Privacy Policy.
Subscribing to or receiving communications from us, including newsletters, emails, telephone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

Account Information: Details related to your user account, such as usernames, passwords, and profile settings.
Payment Information: Data associated with transactions made through our services, including payment method details and billing addresses.
Financial Information: Personal financial records that may be required for processing payments or financial transactions.
Purchase Information: Records of your purchases, including products, quantities, and purchase dates.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device tokens, or advertising IDs.
Location Data: Information about your geographic location when you interact with our services.
Feedback: Comments, reviews, and responses provided by users regarding our products or services.
Social Media Information: Personal data obtained from social media platforms when users choose to connect their accounts with ours.
Product Information: Details about the products you browse, purchase, or interact with on our platform.

We gather this data through direct user input, interactions with our applications and websites, and automated technologies such as cookies and tracking pixels. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their privacy policies.

Cookies

Cookies are small text files stored on your device when you visit our website or use our apps. We utilize cookies for several purposes:

Strictly Necessary: These ensure core functionalities of our platform, such as enabling user login and access to secure areas.
Preference: Cookies store user preferences, ensuring a customized experience across our site.
Analytics: They allow us to collect statistics about user behavior, enhancing our services and content.

Users can manage non-essential cookies through our Cookie Manager, providing control over their cookie settings.

Retention and Deletion

The retention period for personal data is determined by the purpose of its collection and in compliance with legal requirements. Once the data is no longer needed for these purposes, we will delete or anonymize it to protect your privacy.

Security Measures

We implement robust security measures to safeguard your personal data:

Employing encryption for data at rest and in transit.
Engaging secure third-party processing partners who adhere to strict data protection standards.
Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

Our services are not directed towards children under the age of 18, and we do not knowingly collect personal data from minors. If you believe we have collected information from a child, please contact us at the address provided below, and we will take immediate steps to rectify this issue.

Your Rights

Depending on your location, you may be entitled to specific rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Rectification: The right to have inaccurate or incomplete data corrected.
Erasure (Right to be Forgotten): In certain cases, you can request the deletion of your data.
Restriction: Limiting the use of your data under specific circumstances.
Portability: Receiving your personal data in a structured format and transferring it to another controller.
Objection: Opposing the processing of your data for specific or all purposes.
Non-Discrimination: You have the right to be treated fairly without discrimination when exercising your data rights.

To exercise these rights, please contact our Privacy Team using the details provided below. We will respond to your request promptly and in accordance with applicable law.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website, and we encourage users to review this page periodically for updates.

Contact Information

If you have questions regarding our Privacy Policy, data practices, or would like to exercise your rights, please contact us:

Email: [email protected]
Mail: [Mailing Address] (Please note that this is for correspondence only; do not send sensitive personal data via email or mail.)